Archive for September, 2010

4 Things Social Media and Wine Have in Common

1. Both are used as a social lubricant

2. Both are dangerous to use/drink while driving

3. Millions of people use Twitter and/or drink wine

4. Both are highly addictive

Love it When People Retweet Your Tweets?

Totally Tweet.

I’ve seen numerous ads on how to get people to retweet your tweets. It says look at me world, someone values what I have to say and wants to spread it to the masses. Taken to the extreme, some people fondly remember the first time someone retweeted their tweets and felt all warm n’ fuzzy inside. Kick it up a notch on the extreme-ometer and what do you get? A guy romanticizing about getting his first retweet akin to having a first kiss! Enjoy!

Q: Do you remember your very first retweet?

A: It happened some time ago… I was at the Blue Dragon hotel. It was about 10 minutes before midnight. As I sat directly in front of my laptop and logged into my Twitter account longing for my first retweet. I felt butterflies in my stomach, then all of a sudden it happened my first retweet. Oh, yes. I remember it. It was something magical, like something out of a Harlingen romance novel.

Dear reader, do you remember your first retweet?

Photo credit: RenzoFerrante

10 Components of a Social Media Audit

1. Who is your target market? What are their demographics? How are their needs being met?

2. Is your target market online? Where are they online?

3. Does your company have a blog? What are your goals for the blog? Are they realistic? How effective is your company at meeting your blogging goals? For example, what is the frequency of posts for your blog? Asks these questions for each of your social media websites.

4. What social media strategy is in place? How effective has your company been in implementing your social media strategy? Is it part of an integrated marketing communications strategy, including offline?

5. What is your cocktail of social media metrics?

6. What calls to action are in place?

7. What are the legal implications of social media that dictate what is acceptable? Is there social media policies in place to legally protect your company?

8. What is your social media presence relative to each of your competitors?

9. Are you consistent in terms of brand image across all marketing initiatives?

10. What social media websites are giving you the most traffic?

What have I left out?

10 Things I’ve Learned from Reading Social Media 101 by Chris Brogan

It has been deeply challenging to summarize what I’ve learned from reading Social Media 101 authored by Chris Brogan simply because I’ve learned a lot, so this list comes with a caveat. It represents the main things I’ve taken away, but by no means covers all topics, however, it will give you a glimpse at the value of buying this book. This is what I’ve learned:

  1. How to hit the ground running with starting effective social media initiatives, how to hire social media personnel, and measure their effectiveness.
  2. Information from a very well chosen plethora of useful websites.
  3. In depth, practical ways of becoming a successful blogger.
  4. How to create and sustain a strong personal brand.
  5. Importance of actively listening, finding your customers, interacting and engaging with them and giving them something they value.
  6. Importance of trust and transparency.
  7. Importance of using social media to reach your consumers.
  8. How to effectively create and execute a social media strategy.
  9. How to leverage key social media websites to work for you.
  10. Real-life experiences of companies using social media.

Enjoy!

What Makes a Website Interactive?


Two ways

Originally uploaded by functoruser

Various definitions abound. Here’s my stance. A website is interactive when there is some sort of two-way interaction that puts the consumer in the driver’s seat.

That said, it is possible for a website to be engaging, but not interactive. Yes, I mean who doesn’t like clicking? For example, the click-happy kook in you likely gets some measure of satisfaction in being engaged enough to click a Like button, click.

Does a Like button on a website make it interactive? I argue the Like button makes for a potentially engaging website, but not an interactive one.

What is Your Favourite Interactive Website?


fufu berry
Originally uploaded by EvelynGiggles
My vote is for Jones Soda. Why?
  • Jones Soda allows users to customize the label on their product and have it delivered to you. This product screams originality and personalization! When would you use such a product? You can personalize the bottle as a wedding favour for your guests, a birthday gift for your best friend or a Mother’s Day gift.
  • You can enter the 7-11 Photo Contest where they pick two photos a day for the month, each getting prizes. All submissions get posted to their gallery for viewing, shazaam!
  • You can also play a Jones Soda-themed memory game and see how you rank compared to your peers, but, I think that veers more on the engagement side, then being interactive, but it is a cool website feature so I felt compelled to share it with you.

Your turn, what’s your favourite interactive website?

Social Media and Transparency 101 – Part 2

Trust is the Key to Web 2.0

What do other people in the blogosphere have to say about the importance of transparency when engaging in social media marketing? Lets pick Toby Bloomberg’s brain on his posting called Where Does ‘Transparency Fit in The New Social Media Marketing Model? at http://bit.ly/cxhv1p. Toby asserts that transparency is important for “communicating and forming relationships in the world of the social web”.

If you are not involved in this process, the probability of your social media strategies failing, ceteris paribus, increases significantly. As a collective, consumers engaging in social media have proven to have enough reach to out companies that are deceiving them.

When is there appropriate limits to transparency? A company needs to reveal themselves as marketers before engaging their consumers on social media platforms. Beyond that, a policy should be in place for company employees on what should be kept confidential, such as employee files.

Social Media and Transparency 101 – Part 1

Transparency:  full disclosure that you are a marketer. I’ve sifted through a string of tweets from a group of people that I’m following on Twitter that I fondly refer to as my ‘Geek Squad’. I also cosied up with my trusted social media books* of choice in hand and hunkered down in a local cafe shop to ponder:

Why is transparency so important to an organization? Transparency is the foundation that our customers need to trust us. We need our consumers to trust us for our social media efforts to be effective. That’s huge! Trust is your social lubricant applied liberally; therefore, it follows that if you’re not prepared to be transparent to your customer, you are using the wrong medium, adios!

*Social Media Marketing, an Hour a Day, Dave Evans.

What is your Social Media IQ?

154 Blue Chrome Rain Social Media Icons

Are you a Newbie or a full-blown Social Maniac? Have you heard of FourSquare? Do your followers retweet your tweets? Test your social prowess at http://sparxoo.com/2009/12/18/take-the-social-media-quiz/.

I’m a Social Wannabe, tear. Well, that won’t do!

I’ve just started taking a Social Media class at BCIT in the hopes of remedying this rather sad state-of-affairs I’ve found myself in — but, one question — do I really want to aspire to have more than 300 friends on Facebook? Scratch, scratch.

Thinksquirt: remember when the term EQ emerged to refer to one’s emotional intelligence? Do you think the term SMQ will have the privilege of achieving the same fate?


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